While technology can change lives at the push of a button, an alarming number of Britons are baffled about which button to push.
One in four people who received a gadget for Christmas had trouble getting it to work. And a quarter of those were still poking at their new devices some three days later, according to a survey by consumer group Which?
This suggests that the speed of technological change is leaving many behind.
One in four people who received a gadget for Christmas had trouble getting it to work (file photo)
Which? said one in six received a tech gift this Christmas, with smart speakers – such as the Amazon Echo – smartphones and laptops at the top of the list, ahead of tablets and smartwatches.
Other such presents included fitness trackers and voice-controlled toasters.
Just under half of those who received a tech gift figured out how to work it through trial and error, coupled with reading the manual and looking online.
Eight per cent turned to their children for help – and 2 per cent went to grandchildren.
Which? said one in six received a tech gift this Christmas, with smart speakers – such as the Amazon Echo (pictured) – smartphones and laptops at the top of the list, ahead of tablets and smartwatches
A spokesman said: ‘Although many people told us they are fairly confident about using technology – and 9 per cent told us they were a ‘master’ of technology products – it’s clear that many still have issues with their tech.’
The editor of Which? Computing, Kate Bevan, said: ‘Technology should help make your life easier, not harder.’
This week, the Consumer Electronics Show in Las Vegas hosted a range of life-changing gadgets – from cat feeding devices with animal facial recognition technology to smart sex toys and home-brewing devices.