Unfortunately, even then, some users with Google, Samsung, and OnePlus smartphones find themselves still struggling with crashing apps. To try to solve that, Google has revealed some extra steps to help those who desperately need to use their Android apps to work remotely or keep in touch with friends.
But now, the Californian company is going a step further.
A spokesperson for Google has confirmed to Express.co.uk that will begin automatically installing the patch on users’ Android smartphones in the next 24-hours. So, if you haven’t tried to fix the problem yourself – or the steps haven’t resolved the crashing apps on your smartphone – Google is going to automatically tweak your settings and update your handset some time in the next few hours. Since this is a worldwide issue, there’s no exact estimate for UK users. However, we’d expect the update to begin overnight as this is likely to cause the least disruption to Android users (who have already had to endure a fair amount of disruption over the last few days).
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Unable to update Google apps to fix crashing bug? Here’s the fix
Of course, if you need to use your Android apps right now – and don’t want to wait for the automatic updates to start, we’ve got the initial instructions from Google below.
- Open Google Play Store on the smartphone or tablet suffering the issues
- Search for “Android System WebView”
- Select “Update”. If it doesn’t say “Update”, skip this step
- Search the Play Store for “Google Chrome”
- Select “Update”
- Open your phone’s Settings app.
- Tap Apps & Notifications > See All Apps > Google Play Store > Storage & Cache > Clear Data
However, it’s worth noting that Google is warning Android users that the above the steps will clear Google Play Store settings like parental controls and auto-update preferences. So, if you’re trying to get a shared tablet or phone working – you’ll need to remember to head back into your settings and set up age limits again as they will have been wiped. That’s not ideal… but maybe still a little better than not being able to load any apps.
That’s why you need both Android System WebView and Google Chrome updated to fix the problem.
Since the problem is caused by this core system component, it’s also why deleting and reinstalling the apps that are crashing – whether it be Microsoft Outlook, Amazon, Gmail, Yahoo Mail, or whatever – will not solve the problem.