Carroll Shelby needed to think quickly.
A great scene is featured in Ford vs. Ferrari, the film based on the real story of Ford Motors’ legendary team that won the 1966 24 Hours of Le Mans Race in France.
Shelby is a racecar driver who has become an automotive designer. He must convince Henry Ford II, Ford’s CEO, that Ken Miles, his former racing driver, can be allowed to drive at Le Mans. Shelby is aware that the team needs every advantage in order to defeat Ferrari who won Le Mans six times consecutively.
Problem is that Ford and his lieutenants aren’t fond of Miles. They don’t view him as a member of the team.
How could Shelby persuade Ford to choose Miles for this job?
Shelby rides Ford for a ride…
The race car.
Are you ready? Shelby questions Ford as Ford is about to embark on the most exciting ride of his lifetime.
Ford responds, “The name in the middle of that steering-wheel should be telling you that I was born ready Shelby.” It’s easy to hit it.
Shelby is literally held to his seat as he emerges from a Ford GT40 prototype. Instinctively, he braces for an impact and places his hand on the dashboard. Shelby keeps pounding it in his car, capable of speeding over 218 MPH (350 Km/h). Ford is visibly upset.
“Oh my God, oh my God!” Ford shouts and his face contorts violently as Shelby makes each turn at high speed.
Ford’s lieutenants, flanked by Phil Remington (team engineer), are looking on in awe. As their CEO holds on to his life, they can only imagine the thoughts running through their heads.
Remington smiles, “It seems that the uninitiated are inclined to soil themselves.”
Shelby continues his joyride for a while longer, narrowly missing huge cones, oil barrels–even another truck–before he ends the treacherous run by yanking the handbrake and bringing the car to a sudden, brutal stop via a perfect bootleg turn.
Ford sits and struggles to control his emotions. Ford suddenly breaks down in tears.
He whimpers, “I didn’t know,”
“I had no idea. “
This example may seem extreme, and likely fictional. However Shelby would have loved to do this in reality. Shelby convinced Ford to allow Miles to race at Le Mans.
The story also demonstrates a major lesson in emotional intelligence, the ability to understand and manage emotional behavior.
All of it starts with “the perspective gap.” It all starts with something called “the perspective gap.”
How big is the gap between perspective and reality?
A perspective gap, also known as the empathy gap or the empathy gap is an occurrence where one grossly underestimates how a situation that is psychologically or physically stressful will affect them.
We often think that we know a set of situations, even though we have never lived them. But we are really not sure. Sometimes, though we have experienced the same thing as another person, our memories of how we handled the situation are better than what we actually had.
This perspective gap is why doctors often miss the mark in estimating patients’ pain levels. It also explains why it can be so difficult to imagine ourselves as a friend, family member, or colleague.
Ford had previously given Shelby permission to put together the racing team but needed additional convincing.
What can we learn from this scene about the perception gap?
These are the two main lessons.
Do not be Ford.
Most likely, there are people working right now trying to help you understand their problems. They want your help.
People with such expressions as:
This is not a big deal.
Making a mountain from a molehill is possible.
Stop destroying trust in order to create stronger relationships and build trust.
Bridge the gap instead. Instead, bridge the gap.
Also, you should make sure that they are happy with your decision.
Shelby is your inspiration
What if your situation is the reverse?
How do you get support from your colleagues, team members or family?
Even if someone has been through something similar to yours (especially if not), it’s unlikely that they will empathize. You will have a different perspective.
You don’t need to quit.
Don’t tell them what challenges you are facing. Instead, encourage them to experience those same challenges.
This can be done by first understanding your feelings. Are you angry? Are you disappointed? Are you sad?
Ask your coworker to share a time that made them angry, sad, frustrated or disappointed.
You’re now helping them connect to you, and not yours…butSend us your thoughts. __S.65__They are now able to connect with you.
They’ve been able to develop empathy.
You’ll be able to do that if you have the will and ability. Their problem is your problem.
It is possible to build amazing teams and businesses by learning how to overcome the perception gap.
This is how you can learn to work together and solve problems.
It makes for an excellent movie scene.
If you enjoyed this article, sign up to my emotional intelligence course. Each day, you will receive a different rule that helps you use emotions for your benefit, rather than against them. (
Publiated at Sun, 12 September 2021 10:51.21 +0000