Best Of 2021: Nintendo Hotliner Life 1990–93: Manning The Phones During The Console Wars

The curious tale of a Nintendo UK Hotliner.

Over the holidays we’re republishing some of our best features, interviews, opinion pieces and talking points from the previous 12 months from staff and contributors alike — articles that we feel represent our best of 2021. In them you’ll find our usual mix of thoughtfulness, frivolity, retro expertise, gaming nostalgia, and — of course — enthusiasm for all things Nintendo. Enjoy!

“Video Game Enthusiasts Wanted!” teased the advert in the Portsmouth Evening News. Other than a phone number, this mysterious call to arms offered no further information. But as a gaming obsessed 18-year-old looking for a job after finishing a BTEC in Computer Studies, I was mesmerised by the possibilities – I had to call. A female voice answered and proceeded to quiz my gaming credentials: what games did I like? How many games had I completed? And curiously, did I have experience in telesales or call centres?

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