Haven unveils plans to reopen campsite facilities safely – guest may have to clean

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Caravan and campsites across the UK are set to reopen to eager holidaymakers on July 4, however strict new measures must be in place to ensure the safety of guests and staff. In recent weeks, some campsite owners said they required more guidance from the government in order to determine how they could follow protocols.

“Campsite owners don’t know if shower facilities are safe to open and what provisions they must put in place to protect their customers.

“They need clear and definitive Government advice to open safely this summer,” urged Martin Smith, owner of Campsites.co.uk.

However, Haven holidays, one of the UK’s biggest holiday park chains, has shared insight into how some facilities such as communal toilets and shower blocks might be able to be open across its UK sites.

In some instances, guests might even be asked to clean them.

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Caravan & campsites reopen: Haven will implement more cleaning for faciltiies (Image: Getty Images)

Gerard Tempest, director of guest and proposition for Haven, told The Sun Online Travel procedures at the 24-hour facilities may be a little different.

“Right now we are working on plans to have them manned from 7am to 7pm, with staff cleaning each shower cubicle and toilet between each use with anti-viral cleaning products,” he said.

The facilities will remain open once staff have clocked off for the day, however, then it will be the responsibility of guests to keep one another safe.

“After that, we will still keep the facilities open but have sanitising wipes available for guests to clean the facilities themselves,” he added.

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Though it looks like there is good news ahead for the reopening of holiday parks in the UK, many campsites have been forced to cancel bookings due to a lack of clarity from the government.

The MailOnline reports that some campsites have even cancelled July bookings due to this.

Tory MP Iain Duncan Smith urged the government to provide clearer guidelines for campsites and caravan parks ahead of the planned reopen date.

He said: “If campsites and caravan parks are not sure of the way ahead because of unclear guidance, then the Government has got to make a move on that.”

Similarly, Mr Smith said that the guidance did not account for those taking a break in a tent.

“Much of the information that has come out is geared towards sites that provide caravan accommodation that is self-contained. But the situation for tents and glamping, where shared facilities are essential, is much less clear,” he said.

“Campsite owners tell us that they may need to close their tent pitches and focus solely on touring which, for many, will make a bad year even worse.”

Haven has already unveiled plans for how its caravan parks will look one holidays resume.

The holiday provider, which has sites across the country, has implemented the “Haven Caravan Cleanliness Guarantee” (HCCG) to assure customers that their stay is clean and safe.

Guests will be given an arrival time to ensure minimal contact with other guests.

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Staycation hotspots across the UK (Image: DX)

Upon arrival, they will be directed to their caravan, where they can collect their key.

Every caravan will be sealed to show that it has been cleaned to the highest standards, with cleaning teams kitted out in PPE.

Other changes include a one-way system to help guests adhere to social distancing and new signage to help direct visitors around the park.

Mr Tempest continued: “In light of the Coronavirus challenges we are all facing, our new Clean and Safe Charter has been designed to ensure we are protecting our guests in these uncertain times, providing reassurance that all public areas and private caravans will be scrupulously clean while adopting social distancing guidelines in all public areas.”


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