Jet2 flights: Jet2 delay restarting flights until mid-July due to coronavirus uncertainty


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The spokesman continued: “With aircraft grounded, our focus has been on looking after the many thousands of customers whose flights and holidays have been affected, and we are very proud to have been repeatedly praised by customers, media outlets, industry commentators and consumer organisations for how we have been treating customers in response to the pandemic.

“We are continuing to operate a fully staffed call centre, and even though our teams are subject to the same difficulties and restrictions as everyone else, they are working tirelessly to proactively contact customers in departure date order to discuss their options.

“We believe that contacting customers in departure date order is the fairest way to deal with this, and the feedback we have received tells us this has been the right thing to do.

“We understand that these unprecedented events have had a huge impact on our customers, and we would like to thank them for their loyalty, understanding and patience.”


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