Jet2 flights are set to make a comeback from July 15 as the airline resumes some of its first commercial operations since the pandemic. However, in the wake of coronavirus, new passenger rules have been laid out for guests which could make the travel experience very different from pre-pandemic journeys.
According to Jet2’s regulations, masks must be worn at all times by all passengers aged six-years-old and over.
The Jet2 website explains: “Face masks need to cover your mouth and nose and should be either a protective or medical-style mask, or a fitted face covering. Coverings such as scarves, snoods, balaclavas or any similar items aren’t acceptable for travel.”
Travellers are advised to maintain good hand hygiene, frequently washing hands with soap and water or using hand sanitiser.
However, Jet2 adds that it will not provide hand sanitiser for passengers.
Jet2 has set out new rules for passengers to follow
Though there has been discussion around where airlines should keep some seats empty to ensure better social distancing, Jet2 will not be doing this.
They do note, though, that if empty seats are available concerned passengers are free to move.
“You can’t keep too much distance on the plane, but you can minimise your contact with people and surfaces,” explains Jet 2.
“We’ll ask you to stay in your seat as much as possible, avoid queuing in the aisles and use contactless payment if you can.”
It adds: “If you need a little more space and there are empty seats available, then our friendly crew will be happy to help if they can.”
While Ryanair is not allowing passengers to use toilets onboard without crew permission, Jet2 passengers may still use the toilet but are asked not to get up until the facility becomes free.
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Hand luggage will still be allowed onboard, but Jet2 points out that to ensure social distancing, cabin crew are unable to help load it into overhead bins.
Travellers need not worry about getting hungry while onboard, as the budget-friendly carrier has said that food will still be available.
“All the usual tasty treats in our in-flight menu will still be available,” states Jet2.
“You’ll be able to choose onboard or you can keep things more contact-free by pre-paying for your in-flight food before you take off.”
Jet2 also assured that all aircraft are fully cleaned and disinfected every day, as well as employing HEPA grade air filtration systems throughout their cabins.
The new measures don’t just affect flights but are taken into account at the airport.
The airline recommends passengers check-in online before they arrive at the airport.
They also remind travellers to double-check any entry requirements for the destinations they are due to fly to. These are normally outlined on the Foreign and Commonwealth Office’s website.
At the airport, passengers are advised to wear face masks when they are in situations where maintaining a social distance is difficult.
Those travelling with hold luggage are able to check it in using the self-service kiosks, so long as they have checked-in online.
However, if using a check-in desk is necessary, a protective screen with separate staff and customers for peace of mind.
Full list of quarantine-free countries
Passengers will also show their own passports.
“Everyone needs to show their own passport and boarding pass to make things touch-free,” explains Jet2.
“You’ll hold up your passport, lift your mask so we know it’s you and then scan your own boarding pass.”
Smaller groups will be boarded which could make the process slower but aims to ensure social distancing and contact when possible.
The airline is currently only flying its customers to quarantine-free countries included on the Government’s air corridor list, including France and Spain.