Home Travel Martin Lewis offers vital lifeline for Britons faced with Spain holiday devastation

Martin Lewis offers vital lifeline for Britons faced with Spain holiday devastation

Luckily, the team of Financial journalists offered some tips for would-be holidaymakers who find themselves in this situation.

Largely, whether travellers are entitled to a refund or not depends on whether they bought a package deal, or if they bought their flights and hotel separately.

Holidaymakers with package holiday bookings should normally be able to get a refund within 14 days, even if the trip has not been cancelled.

This is due to the Package Travel Regulations which state “unavoidable and extraordinary circumstances” occur which “significantly affect the performance of the package” customers are entitled to claim their cash back.

READ MORE:Greece holidays: Face mask rule could see tourists fined

The MSE team add: “While they don’t specifically state that an FCO warning would count as one of these circumstances – though they do give as an example: ‘the outbreak of a serious disease at the travel destination’ – in practice travel trade body ABTA says firms MUST refund you if the FCO warns against travel and you can’t be given a holiday without ‘significant change’.”

However, customers who snapped up cheap flights and hotel deals in recent weeks may be left struggling to have any form of refund entitlement.

What’s more, due to the majority of travel insurance policies being unable to provide coverage for many coronavirus related issues, according to Martin, even travel insurance can’t save you in this situation.

“If your flight hasn’t been cancelled and is still running, then, unfortunately, you won’t be owed a refund, even though the Foreign Office is warning against non-essential travel,” warns the MSE team.

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They add: “You may be able to claim on travel insurance, but it’ll depend on your policy, when you bought it and when you booked.”

Many insurers amended policies following coronavirus being named a pandemic on March 11.

The good news is, there are some ways to lessen losses.

Speaking on an impromptu video shared over the weekend, Martin shared a lifeline for Britons in this situation.

“I’d be talking to the hotel about trying to move it to the future because you’re going to struggle to get a full refund.”

However, he did suggest at least asking for a refund, as some holiday providers may be open to the idea.

Martin then warned: “If you’re getting a blanket no don’t look and think travel insurance is going to cover you.

“It is going to be difficult.”

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