Allareacodes previous research has found that robocalls soared 50% higher during tax season – however this year with the coronavirus crisis – they found a minor bright spot – robocall complaints are down 58%!
The week beginning March 8th, WHO declared a global pandemic and the US issued a national emergency. That same week saw complaints to the FTC for Do-Not-Call Registry violations drop 15% compared to the previous week. The week beginning March 15th saw an even deeper drop of 23% from the beginning of the month. Complaints continue to drop as the week beginning March 22nd sees a 56% reduction.
The silver lining: Consumers are already under enough stress. A reduction in spam calls is one less thing to worry about. People are staying at home to reduce the spread of Covid-19.
The concern: The reduction in calls could indicate just how much of the economy is shut down. The long term impact to having such a severe economic shut down could be dramatic.
The FTC releases data on call complaints violating the Do-Not-Call Registry every weekday. The IRS urges consumers that if they suspect the call is a scam, hang up immediately without giving out any personal information and call the IRS directly at 800-829-1040.