Home Tech Sky, Virgin Media and BT forced to stop you paying too much...

Sky, Virgin Media and BT forced to stop you paying too much for broadband and TV

Sky, Virgin Media and BT forced to stop you paying too much for broadband and TV 1

Here’s how the new system works.

Under the new Ofcom rules, phone, broadband and pay-TV companies will have to warn customers between 10 and 40 days before their contract comes to an end. These alerts – sent by text, email or letter – must include:

• When your contract is up;

• What you’ve been paying until now, and what you’ll pay when your contract is up;

- Advertisement -

• Any notice period for leaving your provider; and

• Your provider’s best deals, including any prices only available to new customers.

• Anyone who is already out of contract must also be reminded they are out of contract, and told every year about their firm’s best deals.

- Advertisement -
- Advertisement -

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Popular