Tag Archives: roaming

You can still avoid EE's costly new EU roaming charges, here's how

You can still avoid EE's costly new EU roaming charges, here's how

EE will resurrect EU roaming charges from January next year. For those who had forgotten, these dreaded charges kicked-in whenever you visited a foreign country and used your mobile data to send WhatsApp messages, make video calls, check Google Maps, post to Facebook, and more. To avoid the extra charges, many would immediately disable mobile data as soon as their plane landed – jumping between the free Wi-Fi networks to periodically check-in.

Roaming charges when travelling between European countries was abolished by the European Commission in 2017. Unfortunately, the ability to use your call, text message and mobile data allowance for free when travelling around Europe was missing from Boris Johnson’s Brexit deal. And so, mobile networks are now able to reintroduce the dreaded extra costs. And that’s exactly what EE has done.

EE confirmed this week that, starting from January 2022, some customers will be forced to pay £2 a day to be able to use their 4G or 5G data, calls and texts when in Europe. That means a fortnight stay in Spain could cost an extra £28 for every member of your party. Yikes.

Thankfully, there is a bit of a workaround to avoid the costs.

EE’s resurrected EU roaming costs will only hit those who join EE after July 7, 2021. If you’re an existing customer and sign-up to a new contract or SIM-only deal after that deadline, you’re seen as a new customer – so you’ll also have to deal with extra cost.

So, if you’re already with the company and stick with your current plan – you can head away without fear of being charged a penny extra. But as soon as you decide to upgrade to a new smartphone, sign-up to a new SIM-only deal to get better terms …you’re going to have the EU roaming charges again.

If you’re already at the end of your contract and want to take advantage of some of the great SIM-only deals from EE at the moment, or maybe upgrade to a newer smartphone, you’d better act fast. Getting everything signed, sealed and delivered before July 7, 2021 means you can get the best of both worlds – a new contract with better perks or a shiny new smartphone, while still keeping that sweet, sweet free EU roaming.

It’s worth nothing that EE hasn’t made clear whether customers on existing contracts will be able to benefit from free roaming indefinitely. However, if you have a trip penciled in for early 2022 and don’t want to pay extra for data, existing customers will definitely benefit from free EU roaming when the scheme first kicks-in.

Of course, it’s also possible to avoid EE’s EU roaming costs by switching networks too.

Three, O2, and Vodafone all offer customers a free allowance when travelling. If you reach this cap, there can be extra charges. However, these allowances are pretty generous – the lowest is 12GB – so it’s perfectly possible to spend a week abroad streaming music, checking Google Maps, sending texts in WhatsApp or iMessage, and not getting anywhere close to the limit.

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This post originally appeared on Daily Express :: Tech Feed

Use O2? Why you don't need to worry about controversial EU data roaming charges after all

Use O2? Why you don't need to worry about controversial EU data roaming charges after all

O2 made the controversial announcement that it will be bringing back roaming charges for all customers who head to Europe this summer. The changes come into effect from August, so anyone lucky enough to get on a plane and head to a beach this August will be affected by the decision.

Unsurprisingly, the decision to resurrect EU roaming charges now that post-Brexit rules allow networks to do so has clearly not pleased those who subscribe to O2. Twitter is full of users venting their anger at the decision, with one branding it “ridiculous”. However, the update to the terms and conditions are not as bad as many might suspect.

O2 says that customers will only see money being added to their bill if they exceed an allowance of 25GB. Once that limit is eaten up, a charge of £3.50 per extra 1GB will then be added to bills.

Unless you spend hours streaming content, 25GB is quite a lot of data and it’s likely that most customers won’t get anywhere near that when abroad meaning they won’t be charged.

READ MORE: Vodafone ditches useful free perk and customers are not happy about it

As O2 explained in a statement to TechRadar Pro: “Less than 1% of our Pay Monthly customers reach anywhere near 25GB during occasional travel to Europe. If a customer’s UK monthly data allowance is over 25GB, from August 2 they will have a Roaming Limit of 25GB in our Europe Zone.

“This means they can use up to 25GB of their allowance at no extra cost – we’ll text them if they get close to the limit, and again if they reach it. A customer can still use data if they reach our Roaming Limit, but will be charged £3.50/GB.”

For reference, streaming an hour of Netflix or 10 hours of music on Spotify uses around 1GB of data. Most people download content before they travel or use hotel Wi-Fi to stay connected so chewing through so much mobile data could be rare.

Of course, charges are never welcome and some consumers who consume lots of data are going to be hit by much, much bigger bills. But, if you compare O2’s new rules with what EE has just announced things really don’t look that bad at all.

Anyone joining EE or signing up for a new deal after July 7 will be hit by a £2 per day charge if they want to use their UK allowance in Europe.

That means a two week holiday in Spain could end up costing each family member £28. Ouch!

Speaking about the changes an EE spokesperson said, “From January next year, EE will introduce a new flat fee of £2 a day for customers wishing to roam across 47 European destinations (with the exception of ROI which is included in domestic plans), allowing them to use their plan’s full data, minutes and texts allowance. This will apply only to new and upgrading customers signing up to EE from the 7th July 2021 and will support investment into our UK based customer service and leading UK network.

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This post originally appeared on Daily Express :: Tech Feed

O2 brings back 'ridiculous' EU roaming charges and customers are furious

O2 brings back 'ridiculous' EU roaming charges and customers are furious

Another added: “I signed up with @O2 when I moved to the UK almost ten years ago. Now that they’ve taken my right to free roaming in Europe when visiting my family, I’m out. Bye O2. Thanks Brexit.”

Some are now threatening to switch provider with one customer tweeting: “Boycott O2 for introducing roaming charges in the EU. I will be changing networks as soon as possible for this and never using them again as long as this stands.”

And another said: “@O2 Bringing back roaming charges is ridiculous. Not impressed. Maybe time to switch to another carrier.”

Explaining more on its website, O2 said: “We’ve changed our Pay Monthly Roaming Limits when you use your monthly data allowance in our Europe Zone.

“From 2 August when you use data in our Europe Zone it will be subject to a Roaming Limit of 25GB ‘Europe Zone Allowance’, if you’re on a tariff that includes over 25GB of data.If your UK monthly data allowance is over 25GB, you’ll have a Roaming Limit of 25GB when roaming in our Europe Zone. This means you can use up to 25GB of your allowance at no extra cost – we’ll text you if you’re getting close to the limit, and again if you reach it. You can still use data if you reach our Roaming Limit, but you’ll be charged £3.50/GB

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This post originally appeared on Daily Express :: Tech Feed

Holiday phone bill nightmare: EE announces post-Brexit EU roaming charges for Britons

Holiday phone bill nightmare: EE announces post-Brexit EU roaming charges for Britons

The provider has announced that from January 2022 it will cost some £2 a day to access 4G and 5G data, calls and texts while in Europe.

“This move means that customers joining or upgrading with EE from July will have to pay £2 a day to use their data and minutes across Europe from 2022.

“EE says the move will support investment in its UK-based services, but this is ultimately a backwards step for consumers.

“Unfortunately, when one provider makes such a bold decision it can mean that others follow, so we’ll be watching to see what O2, Vodafone and Three do next.”

He issued advice to EE customers, existing and potential, after the announcement.

One wrote: “They politely waited a bit straight after Brexit….”

Another said: “Doesn’t surprise me to be honest. I’ve never really rated EE for roaming anyway, especially out of EU as their charges were just ridiculous.”

“Disgusting that @EE are reintroducing roaming charges, despite saying they’re werent in January!! #ripoff,” one wrote.

Another said: “Another “win” for the s*** show of Brexit.”

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This post originally appeared on Daily Express :: Travel Feed

First O2, now EE confirms EU roaming charges are coming back and the price is a shock

First O2, now EE confirms EU roaming charges are coming back and the price is a shock

O2 customers have just received the devastating news that they’ll soon be hit with dreaded EU roaming charges when travelling throughout Europe, and now EE has confirmed plans to revive the dreaded extra costs too. The network has announced that, starting from January 2022, some customers will be forced to pay £2 a day to be able to use their 4G or 5G data, calls and texts when in Europe. That means a two-week holiday in Spain could end up adding an extra £28 for every member of your party. Ouch.

The news that EU roaming charges are going to become commonplace in post-Brexit Britain clearly won’t go down well, however, the BT-owned company has confirmed that not all of its customers will be affected.

The new EU roaming costs will only hit those joining EE, or existing users who sign up to a new contract or SIM-only deal, after July 7, 2021. So, if you’re already with the company and decide to stick with your current plan – you can head away without fear of being charged a penny extra.

But as soon as you decide to upgrade to a new smartphone, sign-up to a new SIM-only deal to get better terms …you’re going to have the EU roaming charges again.

EE also says that you can add on a Smart Benefit when buying a new SIM or contract which can then be used to get free data when you travel.

Speaking about the changes an EE spokesperson said, “From January next year, EE will introduce a new flat fee of £2 a day for customers wishing to roam across 47 European destinations (with the exception of ROI which is included in domestic plans), allowing them to use their plan’s full data, minutes and texts allowance. This will apply only to new and upgrading customers signing up to EE from the 7th July 2021 and will support investment into our UK based customer service and leading UK network.

READ MORE: Vodafone ditches useful free perk and customers are not happy about it

In a statement sent to TechRadar Pro, O2 said: “Less than 1% of our Pay Monthly customers reach anywhere near 25GB during occasional travel to Europe.

“If a customer’s UK monthly data allowance is over 25GB, from August 2 they will have a Roaming Limit of 25GB in our Europe Zone.

“This means they can use up to 25GB of their allowance at no extra cost – we’ll text them if they get close to the limit, and again if they reach it. A customer can still use data if they reach our Roaming Limit, but will be charged £3.50/GB.”

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This post originally appeared on Daily Express :: Tech Feed

Big cat 'sighting': Fisherman stunned by suspected beast roaming near lake

Big cat 'sighting': Fisherman stunned by suspected beast roaming near lake

Mr Johnson admitted his pictures of the animal weren’t the clearest, but was stunned at the size of the suspected big cat.

He said: “I work building fences and that, so going by the picture I can make an estimate of its size.

“I would say it was not quite a metre long. I did think it was quite random when I saw it.

“It went and sat down and was quite chilled out for about ten minutes before it went down the track.

“I was not scared of it, but I would not exactly have walked up to it either.”

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This post originally appeared on Daily Express :: Weird Feed