Same day delivery
The Waitrose Rapid service allows customers to pick up to 25 groceries to be delivered on the same day.
The food items are picked from Waitrose stores and delivered within two hours of ordering.
New research from the supermarket chain explained the number of customers using the service had jumped to 23,000.
This was a three-fold increase on what was being used before the pandemic.
Social distancing rules meant many supermarkets had long queues outside and it was no surprise that many shoppers looked online.
According to the study, a quarter of customers explained they will continue to do big food shops online.
The research also revealed the most popular items that customers ordered during the pandemic.
With many bars and restaurants forced to close, some shoppers tried to make their favourite meals at home.
This led to an increase in the sales of foods for Japanese and Mediterranean cuisines.
Bar and cafe closures also led to shoppers filling up on their favourite wines, coffees and teas.
Liqueurs and aperitifs also proved popular as Britons tried to make their favourite cocktails at home.