Each year, Virgin Media customers are hit by a price hike to their monthly bills in October. Last year, the monthly cost increased by around £4 a month – not an inconsiderable amount for the same service. But while Virgin Media customers are used to getting a shock when they tear open their bills in October… this year promised to be a little different.
There’s likely still going to be a shock when customers open their letters – albeit a good one. That’s because Virgin Media has confirmed that its customers won’t be hit with any increases to their bills this year.
Virgin Media announced this pricing update back in July with an email to customers which stated, “Let’s get to it: after the last four months, and the uncertainty of what’s ahead, there’s no more business as usual. That’s why we aren’t raising your price this year as we normally would.
“This means the price you pay for your current package right now will stay the same for the rest of 2020. There are no catches, and there’s nothing you need to do. In the meantime, we’ll keep investing in our network and doing all we can to make sure you stay connected.”
There’s no word on when prices will increase, or whether this freeze will remain in place all the way until October 2021, but it does mean nothing will change until the New Year rings in, which is a weight off many customers’ minds.
Source:Daily Express :: Tech Feed