What you might remember from the character is the relationship between herself and Agent Gibbs (Mark Harmon).
Throughout her time on the show, the pair were often at loggerheads as Gibbs would regularly barge into the director’s office without asking her.
We saw more of this tension between the two of them when in one episode, Gibbs had to act as locum director as
Shepard had to attend a meeting in France.
From the offset, it was clear Cynthia was not pleased with Gibbs being put in charge and wanted Shepard to return.